Infrared & Red Light Therapy Device with Stand

🛡️ Return & Refund Policy

Your satisfaction is our top priority. We stand behind the quality of our products with a straightforward, hassle-free return policy.

🔹 30-Day Money-Back Guarantee

You have 30 days from the date of delivery to return your item for a full refund or exchange, provided it is in its original condition and packaging.

🔹 Damaged or Defective Items

If your item arrives damaged or defective upon arrival, please contact us immediately. We will issue a prepaid return label and send you a brand-new replacement at zero additional cost.

📋 How to Initiate a Return

1. Contact our Customer Support team at [techshed@juxlore.com]

2. Provide your Order Number and a brief reason for the return.

3. Once approved, we will send you a Return Merchandise Authorization (RMA) number along with shipping instructions.

   
   

💳 Refund Process & Timelines

1. Refunds are processed within 3–5 business days after receiving and inspecting your returned item.

2. Funds will be automatically credited back to your original payment method (Credit Card, PayPal, Apple Pay, etc.).

3. Depending on your bank or credit card issuer, it may take an additional 2–7 business days for the credit to post to your account.